Our Research

We regularly produce best in class reports, leadership content and insight showcasing the most impactful examples of diversity and inclusion across the industry covering topics like wellbeing and mental health, the impact of the pandemic on women and people from ethnic minorities, menopause in the workplace. We anticipate and respond to the needs of our Collaboration Community, share learnings and facilitate benchmarking.

The Impact of Workplace Inclusion on Mental Health of Employees

In recognition of Mental Health Awareness Week, we are delighted to launch a new and unique piece of research produced in partnership with the NHS approved mental health app Thrive. The research undertaken explores the correlation between perceived levels of inclusion within the workplace and overall mental health. This report provides analysis from an in-depth survey within the HTL and Retail sectors and gives practical advice to ensure that organisations can best manage the wellbeing of their teams.

We have also produced a podcast on the same topic hosted by WiHTL/DiR Director Joanna Auñon and introducing guests Andres Fonseca, CEO & Co-Founder of Thrive and Kerri Bailey, a Research Scientist for Thrive. Their conversation focuses on the results of this survey and how it makes business sense to focus on inclusive practices.

Download the report here

Listen to the podcast here

NEW! Role Models for Inclusion in Retail Index 2022

Produced in partnership with The MBS Group, the Role Models for Inclusion in Retail Index 2022 shines the light on a group of inspirational people who have been independently identified as having made significant impact to creating a diverse and inclusive workplace within retail.

The role models featured in this Index work across the broad reaches of the retail sector and have made it their priority to advocate positive change and to commit to robust diverse and inclusive practices within their organisations. In leading by example – showing how not only telling how – those included have already initiated and promoted the processes needed to achieve an equitable environment.

At the Index launch in London, Simon Roberts, CEO at Sainsbury’s said: “On behalf of Sainsbury’s I want to offer a huge congratulations to all those who have been featured in the inaugural Role Models for Inclusion in Retail Index. As a founding member of Diversity in Retail, inclusion is something that all of us at Sainsbury’s are incredibly passionate about and this is such a fantastic opportunity to recognise and celebrate these exceptional individuals who are driving change across the industry. The Index reminds us why it’s so important for the retail sector, one of the biggest UK employers, to have collective ambitious aims that allow us to carry the torch, using our platform to be a positive role model to other industries and create a ripple effect through our wider society. Celebrating the trailblazers who are doing such amazing work across the retail industry goes a long way in driving long-lasting and widespread movement, creating a better, more inclusive future for everyone.”

To download the report

Social Mobility Report

This report, written by Tracey Groves (CEO Intelligent Ethics and Partner Stoneturn), summarises the key points which were raised during a DiR webinar last year based on the importance of social mobility. It aims to provide our community with greater understanding of this topic through references to current thought leadership, a case study and highlighting leading research in this area.

With contributions from André Flemmings (WHSmith), Donna Catley (Compass) and Justine Greening (Social Mobility Pledge).

Download your copy

Employee Network Groups in HTL & Retail Tooklit

Following the success of our Employee Network Groups (ENG) in HTL & Retail Conference at the beginning of February, we are pleased to launch a Toolkit covering the insights, learnings and experiences shared by members of the WiHTL and DiR Collaboration Community during the event, as well as little gems uncovered through one to one conversations, panel discussions, surveys, polls and personal experiences.

If you are thinking of setting up an employee resource group, this Toolkit provides inspiration and guidance. If you have been running one for some time and are looking for more engagement and impact, you will learn from the advice of leaders, ENG chairs and Executive Sponsors that have used these networks successfully to drive meaningful change and deliver value to their members and wider organisation.

Email sarah@diversityinretail.com for your copy (DiR members) or to enquire how to purchase (non-members).

FTSE Women Leaders Review

Building on the incredibly important work, and success, of the Hampton-Alexander and Davies Reviews, the first FTSE Women Leaders Review announced 4 new recommendations and highlights progress across the FTSE 350 for Women Leaders.

One such recommendation is for FTSE 350 companies to have at least one woman in the Chair or Senior Independent Director role on the Board, and/or one woman in the Chief Executive or Finance Director role in the company, by the end of 2025.

Download the full report here.

Gender Pay Gap in Retail Report (Full Version)

In partnership with PwC, we are delighted to launch a new report exploring research into the current state of the gender pay gap in the Retail sector.

Against the backdrop of the social inequality highlighted during COVID-19 and the delayed gender pay gap deadline of last October, the report highlights the progress made in our sector to close the gender pay gap and analyses the potential impact of the pandemic on inclusion, diversity and fairness as focus areas for employers, employees, customers and investors.

The report also draws upon a number of case studies from across the Retail sector and contains specific recommendations to employers on how to close the gender pay gap.

Read the accompanying press release here.

Best Inclusive Practices in Retail in 2021

Best Inclusive Practices in Retail in 2021 has been produced in collaboration with our Founding Members and brings together innovative and inspirational strategies which address how to create more inclusive workplace environments.

Case studies relate to hybrid and flexible working, the formation of ERGs, the implementation of development programmes and training, family-related initiatives and improved methods of communication.

Wellbeing Toolkit

2020 was an unprecedented year. Covid-19 has delivered unchartered challenges for those working in the industry. Although employee resilience has been remarkable, dealing with multiple lockdowns, social distancing, stay-at-home orders, travel and mobility restrictions, and the fear of exposure to the virus has taken its toll on employee wellbeing and mental health.

It has therefore become a top priority for companies to put in place robust wellbeing programmes. To help businesses put such programmes in place, we have compiled a list of toolkits and resources.

Simply email us to request a copy of the toolkit.

White Paper: The Impact of Menopause at Work

Every woman goes through the menopause and yet it still remains a taboo topic. 30% of women we surveyed have considered leaving their job as a result of menopausal symptoms.

In light of the above we produced a white paper in partnership with Executive Health Coach & Menopause Expert, Lauren Chiren from Women at a Certain Stage to share advice, tools and real-life case studies to assist companies to put in place more supportive measures.

Request a copy of the report and our full menopause resource list here.

Diversity & Inclusion: Policy Examples in Retail

D&I policy here

D&I policy here

D&I policy here

D&I policy here

D&I policy here

D&I policy here

GPG Reports - April 2022

GPG Reports - April 2021

KFC Gender Pay Gap Report

Dixons Carphone Gender Pay Gap Report

Sainsbury's - Ethnicity and Gender Pay Report 2020

John Lewis Gender Pay Gap Report

B&M Retail Gender Pay Gap Report

Autotrader Gender Pay Gap Report

Asda Gender Pay Gap Report

AO Gender Pay Gap Report

Amazon Gender Pay Gap Report

Johnsons Textile Services Gender Pay Gap Report

Deichmann Gender Pay Gap Report

Kingfisher Gender Pay Gap Report

Lidl Gender Pay Gap Report

Majestic Wine Gender Pay Gap Report

Moto Gender Pay Gap Report

B&Q Gender Pay Gap Report

Travis Perkins Gender Pay Gap Report

Booker Gender Pay Gap Report

Tesco Gender Pay Gap Report

Specsavers Gender Pay Gap Report

Screwfix Gender Pay Gap Report

Topps Tiles Gender Pay Gap Report

Walgreens Boots Alliance Gender Pay Gap Report

Pets at Home Gender Pay Gap Report

Dr. Martens Airwair Gender Pay Gap Report

Selfridge's Gender Pay Gap Report

The Body Shop Gender Pay Gap Report

The John Lewis Partnership D&I Initiatives

The John Lewis Partnership (JLP) Offers Equal Parental Leave to All Staff

  • JLP is the first UK retailer to introduce 26 weeks equal parenthood paid maternity and paternity leave and two weeks' paid pregnancy loss leave

  • New Flexible First policy with job vacancies to be advertised as flexible working

  • Career support and job opportunities programme for young people leaving the care system

  • Inclusion Committee to be created to drive progress on diversity and inclusion

Read more here

The John Lewis Partnership’s Executive Team created this film to bring to life what discrimination feels like. It was made by the newly formed Black Partner Advisory Group, set up as a consultative body and sounding board to test ideas and contribute to improving the experiences of Black Partners. ‘It’s not OK’ has provided a platform for Black Partners to speak up and educate.


Fertility Matters: Becoming a Fertility Friendly Employer

In Conversation with Moni Mannings - May 2022

Fairplay Talks: Guide to help workplaces be more accessible for disabled staff

The Parker Review Committee - Improving the Ethnic Diversity of UK Boards

Gender Pay Gap in Retail Report 2020/21 (Published January 2022)

Ethnic Minority Future Leaders Programme Yearbook 2021

Best Inclusive Practices in Retail in 2021

Women on Boards UK

June 2021

An Overview of the Ethical Leader and ESG by Tracey Groves

Flair Impact: How to build a culture that attracts and retains diverse talent

40 Sources for outlining the business case for D&I

Managing Hidden Disabilities

Flexible First

CIPD - Meeting the BITC Race At Work Charter

Download the guide

Commission on Race and Ethnic Disparities: the report

Ethnic Diversity

From Rapid Response to Lasting Impact

Imposter Syndrome: 7 Ways to Deal With the Imposter

MBS Intelligence

Diversity & Inclusion in UK retail

Hampton-Alexander Review 2021

European Network Against Racism: Women of Colour in the Workplace

European Network Against Racism: Managing Religious Diversity in the Workplace

European Network Against Racism: Race and Mental Health at Work

IMD - Diversity & Inclusion: a case of targets, quotas or freewheeling?


May 2020

Rethinking Leadership through a Gender Lens: New ways of working resulting from Covid-19

BITC Factsheet: Ethnicity and the Economic impact of COVID-19

BITC Factsheet: BAME, Mental Health & Covid-19