Launching i. the WiHTL & DiR Magazine
We create bespoke solutions for our members when they need additional or deeper support to progress their inclusion journey, driving organisational growth.
Be a part of our ever-growing Collaboration Community of companies and individuals committed to creating more diverse and inclusive workplaces.
We believe that no single company can make progress with the inclusion agenda on its own. Through collaboration we are able to have a greater impact on progressing inclusion in Retail and in society as a whole.
In 2025, over 90 of the UK’s foremost organisations across the Hospitality, Travel, Leisure and Retail sectors participated, and this figure looks set to rise in 2026. Will your organisation be among them?
Developed in partnership with the Centre for Diversity Policy Research and Practice at Oxford Brookes Business School, the Inclusion Maturity Curve is a unique, industry-backed framework. This assessment enables you to measure the maturity and impact of your company’s inclusion initiatives, policies and practices and the progress you are making in building a diverse and inclusive organisation.
"Taking part in the Maturity Curve has really helped us as a business deliver on being a best-in-class employer." Kirstie Loveridge, Executive Vice President, People and Culture at AEG Europe
Watch the full testimonial video.
Would you like to discover how to link your inclusion initiatives to tangible business results?
Wednesday 28 January, 11:00am to 12:00pm
Bitesize Masterclass
Inclusion Maturity Curve
This webinar will explore how using the inclusion maturity curve helps organisations understand where they are on their inclusion journey and identify clear steps for progress. Participants will learn how applying the curve can strengthen impact by turning good intentions into measurable, lasting change.
Tuesday 10 February, 2:00pm to 2:30pm
Bitesize Masterclass
Race Equality Week, Change Needs All of us in HTL & Retail
This masterclass explores the significance of race equality focusing on why it matters and how everyone can play an active role in driving positive change. The session offers practical strategies to foster inclusion, challenge bias, and build teams where all voices are valued and respected. Learn how to create a culture where practical race equality is embraced.