Diversity in Retail is Devoted to Increasing Inclusion Across Retail
Diversity in Retail is Devoted to Increasing Inclusion Across Retail
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Our 2026 Impact Report is here
We believe that through collaboration we can amplify the impact of individual inclusion initiatives and together we can have a bigger, louder voice for the good of the Retail sector.
We believe that through collaboration we can amplify the impact of individual inclusion initiatives and together we can have a bigger, louder voice for the good of the Retail sector.
Our joint mission with WiHTL is to support companies across the Retail, Hospitality, Travel and Leisure industry to create diverse and inclusive environments and positively impact 5 million employees globally by 2030.
Our joint mission with WiHTL is to support companies across the Retail, Hospitality, Travel and Leisure industry to create diverse and inclusive environments and positively impact 5 million employees globally by 2030.
What We Do
What We Do
Advocate, inspire, raise awareness
Advocate, inspire, raise awareness
We conduct research and provide equity, diversity and inclusion content that is relevant and inspiring.
We conduct research and provide equity, diversity and inclusion content that is relevant and inspiring.
Share and learn from others
Share and learn from others
We nurture collaboration and sharing across the industry, creating multiple opportunities to interact and identify best practices that work in the Retail sector.
We nurture collaboration and sharing across the industry, creating multiple opportunities to interact and identify best practices that work in the Retail sector.
Co-create solutions
Co-create solutions
We support companies and executives in building a diverse talent pipeline through cross-industry leadership development programmes.
We support companies and executives in building a diverse talent pipeline through cross-industry leadership development programmes.
Support Organisations on their journey
Support Organisations on their journey
We create bespoke solutions for our members when they need additional or deeper support to progress their inclusion journey, driving organisational growth.
Our Collaboration Community reaches over 1.5 million employees
Our Collaboration Community reaches over 1.5 million employees
Be a part of our ever-growing Collaboration Community of companies and individuals committed to creating more diverse and inclusive workplaces.
We believe that no single company can make progress with the inclusion agenda on its own. Through collaboration we are able to have a greater impact on progressing inclusion in Retail and in society as a whole.
This year’s Inclusion Summit brought the theme of “Performance with Purpose” to life, as 600 delegates from across Hospitality, Travel, Leisure and Retail came together at the London Hilton on Park Lane to explore how inclusive leadership drives long-term commercial success.
The day challenged the idea that purpose and performance are competing forces. In a climate shaped by talent shortages, changing consumer expectations and constant disruption, speakers and delegates showed how the organisations that outperform are those that pair clarity of purpose with discipline of execution.
Highlights included the panel discussions The commercial power of inclusive business, featuring leading CEOs, and The inclusion carousel: Four voices, four perspectives, alongside the interactive session AI: The unstoppable accelerator and a standout Ask me anything CEO session. Dr Amit Patel’s keynote was a powerful reminder of why representation matters, and our charity partner Team Domenica shared their inspiring work supporting young people with disabilities into employment across our sectors.
The Summit showed the meaningful progress being made and how much more there is still to do. To see what we’ve achieved over the last year, along with analysis of key inclusion data, explore our Impact Report, produced in partnership with The MBS Group.
The Inclusion Maturity Curve
The Inclusion Maturity Curve
In 2026, over 100 of the UK’s foremost organisations across the Hospitality, Travel, Leisure and Retail sectors participated, and this figure looks set to rise in 2026. Will your organisation be among them?
Developed in partnership with the Centre for Diversity Policy Research and Practice at Oxford Brookes Business School, the Inclusion Maturity Curve is a unique, industry-backed framework. This assessment enables you to measure the maturity and impact of your company’s inclusion initiatives, policies and practices and the progress you are making in building a diverse and inclusive organisation.
"Taking part in the Maturity Curve has really helped us as a business deliver on being a best-in-class employer." Kirstie Loveridge, Executive Vice President, People and Culture at AEG Europe
Watch the full testimonial video.
Would you like to discover how to link your inclusion initiatives to tangible business results?
What's Coming Up
What's Coming Up
Monday 9 November
Webinar
The Inclusion Maturity Curve: Transformative Practices of Inclusive Employers
This webinar will explore the Inclusion Maturity Curve, a bespoke benchmarking tool that allows organisations to measure and monitor their progress in the inclusion space.
Thursday 10 December, 11:00pm to 12:00pm
Webinar
Inclusion Beyond the Workplace: Suppliers, Stakeholders and Society
Inclusion doesn’t start or end at the office door. Employers have a unique opportunity to influence broader society, industries, communities, and social norms; extending inclusion beyond the workplace and driving meaningful change in the world around them. Join WiHTL & DiR Member organisations who will share how they extend inclusion efforts beyond internal policies, understand the wider impact of their actions, and discover practical strategies for driving positive change both within and outside their workplace.
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